Courses | Mediation

Professional Mediation Certificate Courses
Advanced Mediation Training

Professional Mediation Certificate Courses

ED5288: Workplace Conflict Management (.6 CEUs)
TBA
Class located at Antioch University Seattle
Tuition: $240
This course helps retool how you manage conflict in the workplace. You learn how to promote teamwork and cooperation. Key issues covered include conflict styles, identification of issues and interests, communication skills, negotiation techniques and the four-step conflict resolution process. Co-workers and subordinates exposed to this new approach will feel more included in the problem solving process and experience greater harmony and respect in the workplace — all of which lead to increased productivity.
Instructors: Kathy Rice

ED5285: Basic Professional Mediation Training
(4 CEUs)
Monday through Friday, Aug. 4 to 8, 2008, 8:30 a.m. to 5:30 p.m.
Class located at Antioch University Seattle
Tuition: $960
The basic course provides intensive 40-hour, hands-on learning to prepare you to be a neutral third party mediator. You learn the eight-stage mediation model, conflict theory and styles, mediator communication skills, interest-based negotiations, collaborative problem solving, the mediator's role and principles of conflict resolution.
Instructors: Kathy Rice

Click here for more on the Professional Mediation Certificate.

Advanced Mediation Trainings
These workshops are co-sponsored by Dispute Resolution Center of Snohomish and Island Counties, Seattle Federal Executive Board and Washington Mediation Association.

Resolving Conflicts at Work (.6 CEUs)
Offered again spring 2009
Tuition: $175 early registration, $195 after Feb. 15

This workshop for practicing mediators presents current best practices in mediating organizational and workplace conflicts. Examine the nature of workplace conflict, develop skill in opening heartbased conversations and learn techniques for handling difficult behaviors and intense emotions in the workplace. Consider the future of conflict resolution by joining mediators from around the region. Space is limited, so register early.

Instructor: Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant and trainer who specializes in resolving complex multi-party conflicts, including community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment and discrimination lawsuits, and public policy disputes. He is a nationally recognized speaker and author of many journal articles and several books.

Mediators Beyond Borders: Mediating Evil, War, Injustice and Terrorism (.5 CEUs)
Offered again spring 2009
Tuition: $175 early registration, $195 after Feb. 15.

Chronic social, economic and political conflicts separate individuals, cultures, organizations and nations from raising issues such as evil, war injustice and terrorism. Kenneth Cloke is key founder and leader of Mediators Beyond Borders – Partnering forPeace & Reconciliation. He has assembled a team of dedicated conflict resolution professionals to build conflict resolution capacity globally and to address these issues. Hear Cloke’s approach to solving some of the most pressing problems facing humanitytoday. Space is limited, so register early.