Courses | Mediation


Professional Mediation Certificate Courses

Note: participants in these courses do not need to be enrolled in the Certificate program. Some prerequisites apply, please check each course description.


ED5285: Basic Professional Mediation Training
(4 CEUs)
March 14-18, 2012, 8:30 a.m. to 5:30 p.m.
Location: Dispute Resolution Center Training Room
2801 Lombard, Everett, WA
Tuition: $960

The basic course provides intensive 40-hour, hands-on learning to prepare you to be a neutral third-party mediator. You learn the eight-stage mediation model, conflict theory and styles, mediator communication skills, interest-based negotiations, collaborative problem-solving, the mediator's role and principles of conflict resolution.

Instructor: Kathy Rice


ED5286: Family Mediation Training (3 CEUs)
Friday, Saturday and Sunday, April 27-29, 2012
8:30 a.m. to 5:30 p.m.
Location: Dispute Resolution Center Training Room
2801 Lombard, Everett, WA
Tuition: $720
Family Mediation training teaches mediators how to handle difficult family conflicts. Areas covered include dissolutions, the process of a property division and helping parents create effective parenting plans that will work for them and their children.
(Prerequisite: completion of the 40-hour Basic Professional Mediation training course)


Instructor: Kathy Rice


ED5288: Workplace Conflict Management (.6 CEUs)
One day training. Date TBA
Location: Dispute Resolution Center Training Room
2801 Lombard, Everett, WA
Tuition: $240

Resolving Conflict in the Workplace training is intended to help people retool how they manage conflict at work. The key is knowing how to problem solve collaboratively with others by using a conflict resolution process that turns potentially destructive conflict into a positive working environment.  This course will teach you theory and practical skills for accomplishing this turn around from destructive conflict to teamwork and cooperation with bosses, subordinates and colleagues.   Key issues covered: conflict styles, identification of issues and interests, communication skills, and a four-step conflict resolution process.

Instructor: Kathy Rice

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Advanced Mediation Trainings
Three to four workshops are held at Antioch each year geared to the learning needs of experienced mediators and featuring nationally known presenters.  These trainings are co-sponsored by the Dispute Resolution Center of Snohomish, Island and Skagit Counties, and the Washington Mediation Association.

Rethinking the Way We Work:
Using Conflict Resolution to Transform Organizations and Workplaces

An advanced mediation training with
guest presenter
Ken Cloke
February 8, 2012, 9 a.m. to 4 p.m.

Tuition:  $170

Every workplace generates chronic conflicts, yet few organizations have rethought the way they work, or used conflict resolution ideas to transform the sources of chronic conflict, or examined their "conflict cultures" to discover how their conflicts are generated so as to prevent their reoccurrence.  Fewer still have conducted "conflict audits" to reveal where these streams of conflict originate, or designed complex multi-layered systems to improve their capacity for conflict prevention, resolution, and transformation. 

This workshop provides a framework for rethinking the way we work and using conflict resolution systems design principles to construct more collaborative, democratic, self-managing organizations and institutions. Gain skills required in leadership, teamwork, and collaborative processes.  Learn theories and techniques that to help you and others in your workplace shape a context of values, ethics and integrity; form living, evolving webs of association; develop ubiquitous, linking leadership. Build capacity to create innovative self managing teams; implement streamlined, open, collaborative processes; create complex self-correcting systems; integrate strategically; and change the way you and your colleagues change.

Explore the social, economic and political sources of chronic conflict; obstacles to individual, interpersonal, and organizational change; diverse methods for overcoming resistance to change, and ways of re-designing workplace cultures, systems, structures, processes and relationships to encourage conflict resolution.  The training is based partly on Resolving Conflicts at Work: 10 Strategies for Everyone on the Job (3rd Edition); and The End of Management and the Rise of Organizational Democracy, by Kenneth Cloke and Joan Goldsmith; and Conflict Revolution: Mediating Evil, War, Injustice and Terrorism, by Kenneth Cloke. 

Instructor:
Kenneth Cloke, Director of the Center for Dispute Resolution, is a mediator, arbitrator, consultant, and trainer specializing in resolving multi-party conflicts and designing conflict resolution systems for organizations.
He is President of Mediators Beyond Borders, and author of Mediating Dangerously: The Frontiers of Conflict Resolution; The Crossroads of Conflict: A Journey into the Heart of Dispute Resolution; Conflict Revolution: Mediating Evil, War, Injustice, and Terrorism – How Mediators Can Save the Planet; plus (with Joan Goldsmith) Resolving Conflicts at Work: Eight Strategies for Everyone on the Job; and Resolving Personal and Organizational Conflicts: Stories of Transformation and Forgiveness.

To register: see options in the shaded box at the top right corner of this page.

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Please visit this page for updates on future advanced mediation trainings or contact Debra Alderman in the Center for Continuing Education at 206-268-4111.


 

 

 

 

 

 

 

Continuing Education Courses & Certificates at Antioch University Seattle, WA