Jane Thilo
M.S. Management, 2002
Jane Thilo was a successful physician specializing in anesthesiology when she came to Antioch. She was also an entrepreneur by nature.
"We emphasize systems perspectives, action research and emotional intelligence.... These aren't just about 'feeling good.' They have a direct impact on the bottom line...."
As a management student, Jane envisioned a new role for herself in transforming health care. Her master's thesis explored what she sees as the need for a profound paradigm shift in health care that involves moving beyond a mechanistic, technical focus to a more holistic, organic perspective. Evidence of the shift is just beginning to emerge in the form of more holistic treatment approaches, as well as collaborative, team models in some health-care schools and systems.
For Thilo, this is the leading edge of a much more dramatic revolution. In January 2003, she and her partner established a consulting group: Encompass Health. The company tag line, "Shaping the future of healthcare" speaks to their determination to help create the new type of leadership required of this new era.
Thilo credits inspiration from her Antioch experience for both the vision and much of the theory and content that informs her work in Encompass Health.
"We emphasize systems perspectives, action research and emotional intelligence in our leadership model for physicians and other medical workers," she says. "These aren't just about 'feeling good.' They have a direct impact on the bottom line, on the quality of life and work, and on issues of potential liability."
Thilo is also on the editorial board of a new publication, Modern Physician. She also has published an article in The Monitor, a journal for the American Association for Ambulatory Surgery Centers, about the role of emotional intelligence in creating an effective work environment for healthcare professionals.
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